# Back-Office applications support and modernisation

> A sourced UK public-sector contract award published by Post Office.

## Key facts

- Public buyer: [Post Office](/buyers/post-office/contract-awards)
- Tender value: £65,000,000
- Published: 31 January 2025
- Contract start: 1 August 2025
- Contract end: 31 July 2030
- Stage: open_tender
- Procurement category: services
- Notice ID: 6f591c5f-6a23-4bfd-a8d8-7832b44bc459-818681
- OCID: ocds-b5fd17-9ea41693-1c8a-4077-81ec-097753292654

## Description

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services\. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance systems applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting Further details can be found on Post Office's e-sourcing platform Web3\. Please contact procurement@postoffice\.co\.uk for more details\. Additional information: Spend profile Financial year Budget 2025/2026 £10,250,000 2026/2027 £10,250,000 2027/2028 £10,250,000 2028/2029 £10,250,000 2029/2030 £6,250,000 2031/2032 £6,250,000 \(optional extension\) 2032/2033 £6,250,000 \(optional extension\) 2033/2034 £5,250,000 \(optional extension\)

## Related contract awards

- [Software Value Added Reseller](/contracts/ocds-b5fd17-993472f5-3200-478f-8bcf-4acc98c3fdb0): Post Office
- [Travel Management Services](/contracts/ocds-b5fd17-4f3a02e7-cb22-48e8-b503-fa3dbf1f6b7b): Post Office
- [Third Party Contract Savings](/contracts/ocds-b5fd17-2f436bea-648d-459f-a0fc-d01c85de5bce): Post Office
- [PAHT - Kingsmoore Ward Refurbishment works](/contracts/ocds-b5fd17-f3ed2d03-021d-429a-9fa2-feb97e90f5b7): Princess Alexandra Hospital NHS Trust
- [Site Move, Furniture Removal and Recycling Services](/contracts/ocds-b5fd17-be21f806-17f1-4ee5-8358-e9b5f091384f): East and North Hertfordshire Teaching Hospital NHS Trust
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-69096c13-bb92-43e4-a42d-087f4543d58e): East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6f591c5f-6a23-4bfd-a8d8-7832b44bc459-818681)
