# 2021-082 Consumer Perceptions of the Energy Market 2021/2022

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [Quadrangle Research Group Ltd\.](/suppliers/quadrangle-research-group/public-sector-contract-awards)
- Award value: £60,000
- Tender value: £60,000
- Award date: 10 September 2021
- Published: 10 September 2021
- Contract start: 13 September 2021
- Contract end: 12 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 5811ef17-a908-45c4-8a4f-6b56df0411ab-467856
- OCID: ocds-b5fd17-9def5fb5-2ef6-4cdf-8ece-e06ad33ce519

## Description

Consumer Perceptions of the Energy Market Study, is a tracking study that measures the quality of service delivered by domestic energy suppliers, including satisfaction overall, the dimensions of satisfaction together with a number of metrics to understand customer experiences in the energy market\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5811ef17-a908-45c4-8a4f-6b56df0411ab-467856)