# Customer Relationship Management \(CRM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: SYRENIS LTD
- Award value: £1,870,260
- Tender value: £1,870,260
- Award date: 27 October 2023
- Published: 7 November 2023
- Contract start: 9 November 2023
- Contract end: 8 November 2025
- Stage: awarded
- Notice ID: 64529d32-28a0-428e-b607-b31a9c49059c-695616
- OCID: ocds-b5fd17-9d6a0ff5-ae85-463c-9f33-7824d0035e8a

## Description

Customer Relationship Management Tool for internal comms and engagement with external stakeholders and the public, including virtual Press Office and Document collaboration\.

## Related contract awards

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- [Project 20543 - ITT 1900 Legal Panel for Government for the Orgreave Inquiry \(OI\)](/contracts/ocds-b5fd17-ca22a91d-2e4e-4fce-910e-676db8bd3b57): Home Office
- [Manston Inquiry - specific Legal support Services](/contracts/ocds-b5fd17-02405c06-6a4d-41ed-875e-6d568afe3b86): Home Office
- [SMART Digital Reporting - Location Recording System \(Support & Hosting\)](/contracts/ocds-b5fd17-dc877103-768c-42a3-b8de-dac3122bfc3c): Home Office
- [SMART Stakeholder Engagement Platform](/contracts/ocds-b5fd17-eee06439-3f4e-4dc5-b710-d00e80c9e2e6): EQUALITY AND HUMAN RIGHTS COMMISSION
- [Mini Competition for Provision of a SRM System](/contracts/ocds-b5fd17-02666eac-1aac-4302-baf4-41b1a41784f8): STONEWATER LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64529d32-28a0-428e-b607-b31a9c49059c-695616)