# Sparkcentral Solution for Customer Service on Social Media \(con\_16530\)

> A sourced UK public sector contract award published by Department For Education.

## Key facts

- Buyer: [Department For Education](/buyers/department-for-education/contract-awards)
- Supplier: [Hootsuite Inc](/suppliers/hootsuite/public-sector-contract-awards)
- Award value: £20,235
- Tender value: £20,235
- Award date: 24 July 2022
- Published: 4 October 2022
- Contract start: 24 July 2022
- Contract end: 23 July 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: cb531b3f-e93e-4c49-8a8e-95efd991e46a-577660
- OCID: ocds-b5fd17-9d280076-e652-4cd3-83c1-7851e5227e8c

## Description

Sparkcentral solution for social and messaging engagement\. Enabling Customer Services to answer queries on twitter and other messaging applications\.

## Related contract awards

- [Lot 12 - Free Breakfast Club Advisers \(ECSC Framework\)](/contracts/ocds-b5fd17-3e32cc86-9bb5-4139-8f94-733fa3230a0b) — Department For Education
- [Longitudinal Study of Pupils with SEND](/contracts/ocds-b5fd17-3cb814ee-a255-4745-bd6c-a9e9d4786b5b) — Department For Education
- [Economics of Education Research Centre](/contracts/ocds-b5fd17-efac5f00-c257-47ce-ab12-df7ee67f5c94) — Department For Education
- [Educational Neuroscience Research Centre](/contracts/ocds-b5fd17-0c52cfe1-5589-4932-a55b-dca61d60a7c3) — Department For Education
- [Social Media Relationship Platform 2026 27](/contracts/ocds-b5fd17-f3cf5169-28bd-4e02-ac6f-af33725d5128) — NHS England
- [Hootsuite Enterprise Social Media](/contracts/ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46) — NHS England
- [Hootsuite social media management tool \(con\_28916\)](/contracts/ocds-b5fd17-d4f68d04-7eca-4260-81da-ef7ac80649c1) — Department for Education
- [Social Media Management Tool\_For Transparency\_Purposes\_Only](/contracts/ocds-b5fd17-914c5b14-5397-438a-8188-30db35b93bba) — Ministry of Defence
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
- [Siemens Somatom X\.ceed CT Scanner](/contracts/ocds-b5fd17-d2b4b82d-1910-449d-a871-14333a84496b) — Northumbria Healthcare NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cb531b3f-e93e-4c49-8a8e-95efd991e46a-577660)
