# Desk Side Support Service 2020-2023

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [South Downs National Park Authority](/buyers/south-downs-national-park-authority/contract-awards)
- Tender value: £200,000
- Published: 17 October 2019
- Planned start: 1 July 2020
- Planned end: 30 June 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 55c85a11-97e3-4615-967a-ec0bba036749-320199
- OCID: ocds-b5fd17-9d1fd89f-f614-4e2b-8aeb-281ecff5e2b8

## Description

To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at five different offices located in the South Downs National Park during standard business hours\. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple & Android tablets; smartphones; VoIP and video conferencing\. SDNPA's business applications are predominantly accessed via, or run on, servers remotely located at another supplier's data centre and SDNPA users access the environment using remote desktop technology\. Additional information: An Invitation To Tender is now live on SDNPA's In-tend portal\. You can see more details by accessing the portal through the following link https://in-tendhost\.co\.uk/southdowns/aspx/Tenders/Current If you think you might be interested in submitting a tender, you can register on the site and then download the ITT documents\. Is a Recurrent Procurement Type? : No

## Related contract awards

- [Single Supplier Framework for the provision of Architectural Consultation and Services, Centurion Way - AWARD](/contracts/ocds-b5fd17-62e4bc51-5d44-4d92-90b0-f825bdbb6984): South Downs National Park Authority
- [Downs to the Sea: Monitoring & Evaluation of Delivery Phase - AWARD](/contracts/ocds-b5fd17-daf7fa5b-a92f-47d4-9d78-6e6483645ea2): South Downs National Park Authority
- [Award Notice: Planning Service Back Office Solution \(Hosted environment, software and scanning services\)](/contracts/ocds-b5fd17-8f95fb95-e487-486d-b897-a70d4f9d9d68): South Downs National Park Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/55c85a11-97e3-4615-967a-ec0bba036749-320199)