# TOPdesk Cloud Software

> A sourced UK public sector contract award published by Aston University.

## Key facts

- Buyer: [Aston University](/buyers/aston-university/contract-awards)
- Supplier: [TOPdesk UK Limited](/suppliers/topdesk-uk/public-sector-contract-awards)
- Award value: £127,182
- Tender value: £127,182
- Award date: 1 October 2025
- Published: 5 January 2026
- Contract start: 1 November 2025
- Contract end: 31 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1028caed-9a0b-43e7-95fb-747073376d53-877904
- OCID: ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9

## Description

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1028caed-9a0b-43e7-95fb-747073376d53-877904)