# 2021-082 Consumer Perceptions of the Energy Market 2021/2022

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Published: 5 July 2021
- Planned start: 25 August 2021
- Planned end: 24 August 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: 7a6061a6-38f9-4a13-800e-59a4b7e9c48e-448870
- OCID: ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c

## Description

Consumer Perceptions of the Energy Market Study, is a tracking study that measures the quality of service delivered by domestic energy suppliers, including satisfaction overall, the dimensions of satisfaction together with a number of metrics to understand customer experiences in the energy market\.

## Related contract awards

- [2025-121 Qualitative Research Call-Off Contract](/contracts/ocds-b5fd17-e4eed6b9-d1fc-4efb-9e07-3c184624a453): Ofgem
- [2026-021 Econometrics and Economic Analysis](/contracts/ocds-b5fd17-08489271-ee5e-48b1-a58c-71f409345538): Ofgem
- [2026-026 Cost Allocation and Recovery Review Deliberative Research](/contracts/ocds-b5fd17-46f9d908-8f75-418d-9160-cc8ca6e6fe41): Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7a6061a6-38f9-4a13-800e-59a4b7e9c48e-448870)