# 2024-126 Salesforce Backup and Recovery Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: [Softcat PLC](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £120,000
- Tender value: £120,000
- Award date: 8 November 2024
- Published: 13 November 2024
- Contract start: 8 November 2024
- Contract end: 7 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 64ada6ef-c70d-4d08-9ae8-5bde6de864c2-802392
- OCID: ocds-b5fd17-9b2f2583-bf2e-4940-9183-80cfa0a51ccf

## Description

Provision of a backup and recovery solution for the Buyer's Salesforce Customer Relationship Management \(CSR\) platform, ensuring data protection with automated backups, rapid recovery and enhanced security\.

## Related contract awards

- [2025-114 Direct Internet Access](/contracts/ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a): Ofgem
- [Telephony Solutions](/contracts/ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72): Ofgem
- [2026-049 Telephony Solutions for D&S](/contracts/ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fc): Ofgem
- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64ada6ef-c70d-4d08-9ae8-5bde6de864c2-802392)