# DfE HR Ticketing Solution

> A sourced UK public-sector contract award published by Department for Education.

## Key facts

- Public buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Contract winner: [Netpremacy](/contract-winners/netpremacy/public-sector-contract-awards)
- Award value: £194,976
- Tender value: £194,976
- Award date: 16 January 2020
- Published: 13 April 2021
- Contract start: 17 January 2020
- Contract end: 16 January 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 536005a0-c522-4202-beb0-3f0f803daa8e-428263
- OCID: ocds-b5fd17-9b2a9fcc-71fc-4a53-a1e8-1d1cf2edc9ba

## Description

DfE HR Ticketing Solution : Zendesk Customer Service Platform, associated implementation, training and support services

## Related contract awards

- [Smartphone Randomised Controlled Trial \(Con\_32148\)](/contracts/ocds-b5fd17-3968151b-d09a-43c5-97f6-b4d73551c17d): Department for Education
- [Provision of Books and Reading Materials for Secondary School](/contracts/ocds-b5fd17-b0b151d8-f17f-420f-8e03-02271ac7f888): Department for Education
- [Get into Teaching on Campus Events - Con\_31995](/contracts/ocds-b5fd17-dfffceea-f31e-4ef8-9789-34e51aa01321): Department for Education

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/536005a0-c522-4202-beb0-3f0f803daa8e-428263)