# IT Service Operations Transformation Requirements

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [boxxe Ltd](/contract-winners/boxxe/public-sector-contract-awards)
- Award value: £1,567,850
- Tender value: £1,567,850
- Award date: 21 December 2021
- Published: 29 November 2023
- Contract start: 4 January 2022
- Contract end: 3 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c5e9eb37-437e-4ddc-b6e4-05f17e4fdc3d-702931
- OCID: ocds-b5fd17-99c0b90a-6cfc-49b4-8158-e9cb718597d1

## Description

Provision of contracted out services for delivery of key IT Service Operations transformational activities including implementation of specific strategies and plans in the IT Asset Management \(ITAM\) Team and review of the Services Operations Target Operating Model \(TOM\)\. The total contract award value of £1,567,850 exc\. VAT includes the initial contract term and extension provisions\. This amendment is to uplift the contract value by £67,850 exc\. VAT utilising Regulation 72 \(1\) e & f; low value & non substantial change\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [Workplace Services - Security Guarding](/contracts/ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e): Department For Work and Pensions
- [C0816 \(C0660\) Provision of a One Stop for Technology Products & Associated Services](/contracts/ocds-b5fd17-797a396a-cf8e-40df-9703-b87129e1fc9a): NATIONAL WEALTH FUND LIMITED
- [CP2775-26 Early Help Case Management Solution](/contracts/ocds-b5fd17-ca9b2298-0bbc-4e08-8188-5a656255eee9): Devon County Council
- [Distribution Point Servers \(K&E\)](/contracts/ocds-b5fd17-828043e0-0ebb-4f9f-abc0-ba741a50221c): Essex Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c5e9eb37-437e-4ddc-b6e4-05f17e4fdc3d-702931)