# Tender for the provision of Support Service for Unpaid Carers

> A sourced UK public sector contract award published by Herefordshire Council.

## Key facts

- Buyer: [Herefordshire Council](/buyers/herefordshire-council/contract-awards)
- Supplier: [Crossroads Care East Midlands](/suppliers/crossroads-care-east-midlands/public-sector-contract-awards)
- Award value: £478,650
- Tender value: £480,000
- Award date: 27 January 2025
- Published: 21 February 2025
- Contract start: 28 January 2025
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: b517a86f-32ab-4ba8-84a5-c619dfdc8a16-829178
- OCID: ocds-b5fd17-9999461e-6d42-4f2c-b0b7-8558d0b7f6bf

## Description

Herefordshire Council is seeking to appoint a service provider for the provision of a county wide Carer Support Service which will support all unpaid carers by providing advice, guidance, support and signposting\. \\r Service will include the provision of accessible, up-to-date, accurate, comprehensive and proportionate advice and local information relating to Care and Support for people and Support for carers as required by Section 4 of the Care Act 2014\. It is estimated that there are over 40,000 of Herefordshire adults were providing some level of unpaid care in 2023\.\\r \\r The Invitation to Tender \(ITT\) is being carried out under the Light Touch Regime \(LTR\) allowed within The Public Contract Regulations 2015, Reg 74 to 77 and therefore applies the flexibilities afforded under above regulation\.\\r Transfer of Undertakings \(Protection of Employment\) \(TUPE\) regulations will apply\.\\r Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'\. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity\. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www\.supplyingthesouthwest\.org\.uk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b517a86f-32ab-4ba8-84a5-c619dfdc8a16-829178)
