# Assisted Prisoner Visits Unit Virtual Contact Centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Contract winner: [8x8 UK Limited](/contract-winners/8x8-uk/public-sector-contract-awards)
- Award value: £80,232
- Tender value: £160,464
- Award date: 31 March 2020
- Published: 15 March 2023
- Contract start: 28 March 2020
- Contract end: 27 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: b51e707a-6478-4f4f-9e7f-e107d94437d9-624566
- OCID: ocds-b5fd17-998c63fa-98ad-4669-a78f-fd6ce8e3d3df

## Description

The service provides ongoing Service, future growth and further improvement of the APVU Virtual Contact Centre facility\.

## Related contract awards

- [Award of a call off contract under the Prison Education Dynamic Purchasing System for Rail Services provision for prisoners at HMP /YOI Lincoln](/contracts/ocds-b5fd17-e4f25495-47c1-4f60-9680-49ec522c5973): Ministry of Justice
- [HMCTS Cyber Security Managed Service Provider](/contracts/ocds-b5fd17-536a2512-856f-4c0b-a380-aac2707c5ac3): Ministry of Justice
- [Award of a call off contract under the Prison Education Dynamic Purchasing System for CSCS/CDDO provision for prisoners at HMP Springhill](/contracts/ocds-b5fd17-5dca19af-43c5-482c-9ee8-9e58abc8b221): Ministry of Justice
- [Voip Telephony](/contracts/ocds-b5fd17-7c8b849d-b8e6-49fb-bb74-26c8b4b1ac56): ST ALBANS CITY AND DISTRICT COUNCIL
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905): University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb): Lichfield District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b51e707a-6478-4f4f-9e7f-e107d94437d9-624566)