# Customer Relationship Management CRM\) System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Hammersmith & Fulham](/buyers/london-borough-of-hammersmith-fulham/contract-awards)
- Contract winner: [Granicus-Firmstep Limited](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £250,010
- Tender value: £250,010
- Award date: 26 June 2024
- Published: 3 June 2025
- Contract start: 26 October 2024
- Contract end: 25 October 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 655a44dc-ce97-4df9-a788-91bc8b1c7dac-847954
- OCID: ocds-b5fd17-994113ad-3922-49cb-8146-0052226dc022

## Description

Contract for the provision of a system that provides CRM lite, a customer portal and an E-forms package\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/655a44dc-ce97-4df9-a788-91bc8b1c7dac-847954)