# Customer Service Desk &amp; Associated Services

> A sourced UK public sector contract award published by The Planning Inspectorate.

## Key facts

- Buyer: [The Planning Inspectorate](/buyers/the-planning-inspectorate/contract-awards)
- Supplier: [ROUTE 101 LIMITED](/suppliers/route-101/public-sector-contract-awards)
- Award value: £147,000
- Tender value: £147,000
- Award date: 19 June 2023
- Published: 28 June 2023
- Contract start: 19 July 2023
- Contract end: 18 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f6efea3d-b8ab-4345-a0b4-127a9f4e3ef2-656820
- OCID: ocds-b5fd17-98554064-99d5-47bb-8dd5-896938ca0b0c

## Description

Crown Commercial service - GCloud 13 Framework Agreement RM1557\.13 Lot 2 Cloud Software Call-Off Contract Please see uploaded Specification document\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f6efea3d-b8ab-4345-a0b4-127a9f4e3ef2-656820)
