# Sheltered Housing - Call Monitoring, Welfare Check call and Responder service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Reading Borough Council](/buyers/reading-borough-council/contract-awards)
- Tender value: £300,000
- Published: 7 August 2024
- Planned start: 1 April 2025
- Planned end: 31 March 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: b769f8d3-d7d5-4664-9d83-40ef74443282-775021
- OCID: ocds-b5fd17-984615ee-422f-43eb-a648-115c466d7a7c

## Description

We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre \(ARC\) to provide: o 24/7 emergency alarm \(warden call\) monitoring service o Daily welfare check calls - weekends, bank holidays and office closures o Site responder service o across the portfolio within the sheltered housing service\. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation\. These include: 1\. General Sheltered, 2\. Cedar Court Sheltered Extra Care scheme, 3\. Phoebe Cusden House\. Full details of the requirement can be found in Annex 1 - Specification\. Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [Procurement of 3 Electric Vehicles and Charging Points via Framework TPPLHCCOP03 Lot 1 and Lot 8](/contracts/ocds-b5fd17-f7842713-c6f5-4a0b-a37a-34315cdf9fb2): Reading Borough Council
- [Housing External Audit Agreement](/contracts/ocds-b5fd17-1d5f36ac-30c0-4305-bf24-59196fd5895a): Reading Borough Council
- [HR & Payroll System](/contracts/ocds-b5fd17-82f48802-6950-44d3-8954-a68358cf51c1): Reading Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b769f8d3-d7d5-4664-9d83-40ef74443282-775021)