# Look Ahead Care & Support - IT Managed Service Provider

> A sourced UK public sector contract award published by Look Ahead Care and Support.

## Key facts

- Buyer: [Look Ahead Care and Support](/buyers/look-ahead-care-and-support/contract-awards)
- Supplier: Smartdesc Limited
- Award value: £3,157,590
- Tender value: £3,157,590
- Award date: 29 July 2025
- Published: 6 August 2025
- Contract start: 1 August 2025
- Contract end: 31 July 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 9febc757-b90c-44e1-86b4-855f8ad5704a-857958
- OCID: ocds-b5fd17-97a51d38-306e-45b1-9de7-8a6356be6260

## Description

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings:-24/7 Managed Service Desk-Server hosting-Backup as a Service \(BaaS\)-Security services-Procurement, billing and builds-Reporting and Service Reviews-Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic planIt is the intention that this service will be awarded under one contract to one supplier\. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months\. Therefore a total potential contract length of 5 years\.

## Related contract awards

- [Look Ahead Care & Support - Case Management Software](/contracts/ocds-b5fd17-a6f9f985-93da-4599-ae23-f9d657e620de) — Look Ahead Care and Support
- [Look Ahead Care & Support - IT Managed Service Provider](/contracts/ocds-b5fd17-9a1bbbf1-a833-41d1-83f9-d351a933e860) — Look Ahead Care and Support
- [Look Ahead Care and Support - Provision of cleaning services](/contracts/ocds-b5fd17-a37ca9f4-da95-4735-9861-f8ede93a6837) — Look Ahead Care and Support
- [T1-5641 Look Ahead Care and Support Fire Safety Maintenance Contract](/contracts/ocds-b5fd17-e70b0fb4-26e7-4d1c-bd69-b4b709c52128) — Look Ahead Care and Support
- [DN782194 EPC Surveys \(Direct Award\)](/contracts/ocds-b5fd17-a9cba2b0-2c95-41d4-8bf6-3b678d7f321c) — London Borough of Hackney
- [Tourism Campaign 2027 - Video Agency tender](/contracts/ocds-b5fd17-a08bea07-7b5c-4c91-afbd-77c605e14093) — North York Moors National Park
- [MRWA Food Waste Prevention campaign 26/27](/contracts/ocds-b5fd17-d0751a7a-92c1-46ca-a009-a08b92e39f84) — Merseyside Waste Disposal Authority
- [5-year maintenance contract for Karl Storz stack systems \(26 items\)](/contracts/ocds-b5fd17-32db329b-fe7b-469d-8277-91e367b98845) — North West Anglia NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9febc757-b90c-44e1-86b4-855f8ad5704a-857958)