# omnichannel contact centre solution for Oxfordshire County Council

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Oxfordshire County Council](/buyers/oxfordshire-county-council/contract-awards)
- Contract winner: [Zoom Video Communications, Inc](/contract-winners/zoom-video-communications/public-sector-contract-awards)
- Award value: £657,308
- Tender value: £657,308
- Award date: 23 August 2024
- Published: 18 September 2024
- Contract start: 29 August 2024
- Contract end: 28 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 483ebff2-0f33-4b45-b988-1fab9114b0d5-786592
- OCID: ocds-b5fd17-9728e6b2-f3f0-4909-becb-897be3aa224f

## Description

Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution

## Related contract awards

- [Joint intranet for LGR](/contracts/ocds-b5fd17-01116362-0409-4376-932b-3014ce3452ae): Oxfordshire County Council
- [Eynsham Grade Separated Crossing Study](/contracts/ocds-b5fd17-208fcf8f-745d-4f1e-aa7f-a0c66c69b862): Oxfordshire County Council
- [Director Recruitment](/contracts/ocds-b5fd17-8ce49a42-04e1-4f62-9515-8137bca0104c): Oxfordshire County Council
- [UK SBS DDaT22551 Video Conferencing Requirement](/contracts/ocds-b5fd17-0ba71d3f-f171-4400-80c4-9045cf565e4a): UK SHARED BUSINESS SERVICES LIMITED
- [Zoom \(Information System\)](/contracts/ocds-b5fd17-595a3b64-2442-4911-bfb3-ee2ebc262995): Government Legal Department
- [Video Conferencing Licences](/contracts/ocds-b5fd17-fb57baa9-415c-47a6-a79b-12fff9786b68): United Kingdom Atomic Energy Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/483ebff2-0f33-4b45-b988-1fab9114b0d5-786592)