# WP3712 - Media Monitoring & Social Media Insight Services - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Walsall Council e-Tendering](/buyers/walsall-council-e-tendering/contract-awards)
- Contract winner: [MELTWATER \(UK\) LIMITED](/contract-winners/meltwater-uk/public-sector-contract-awards)
- Award value: £0
- Award date: 18 August 2021
- Published: 1 September 2021
- Contract start: 2 September 2021
- Contract end: 17 August 2023
- Stage: awarded
- Procurement category: works
- Notice ID: 6c72806d-a69c-4376-90b1-dd0d88d75cf6-465146
- OCID: ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807

## Description

Walsall Council are seeking a single Provider to deliver a robust Media Monitoring and Social Media Insight service\. The Service shall include, but not be limited to; Press Monitoring - Monitoring of specified keywords and topics within printed content; Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or info graphics Social Media Monitoring - an online tool to enable The Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums; Broadcast Monitoring - Monitoring content on television, radio and web broadcasts that include specified keywords and topics Evaluation and Analysis - The selection, evaluation and analysis of the results of monitoring through human review or via automated evaluation of data; and Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6c72806d-a69c-4376-90b1-dd0d88d75cf6-465146)