# Process Mapping and Waiting Times

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Surrey and Borders Partnership NHS Foundation Trust](/buyers/surrey-and-borders-partnership-nhs-foundation-trust/contract-awards)
- Contract winner: SSG PARTNERS LIMITED
- Award value: £1,536,000
- Tender value: £100,000
- Award date: 24 November 2022
- Published: 25 November 2022
- Contract start: 14 November 2022
- Contract end: 14 April 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 2c646057-d545-4a77-b52d-453078e93d88-593585
- OCID: ocds-b5fd17-96098a79-a0fb-4179-b804-df9150b8d5e9

## Description

The Trust would like to redevelop its waiting list management and internal reporting to support the implementation of the newly proposed waiting times standards announced by NHS England\. The Trust also intends to implement a wider Patient Tracking List \("PTL"\) which will encompass all patients awaiting treatment, to enable visibility of the demand on services and minimise risk of delayed care and harm through reduced waiting times\. A programme has been initiated which will include the development of an access policy, risk assessment governance and training\. The Trust would therefore like support and subject matter expertise to develop process maps and standard operating procedures which will underpin use of its clinical records system and enable standardised care provision across care pathways\. Two workstreams will apply: Wait List Process Mapping and GAP analysis Standard Operating Procedures

## Related contract awards

- [Intelligent Automation](/contracts/ocds-b5fd17-5f957491-581d-478b-8374-44ff48f064bc): Surrey and Borders Partnership NHS Foundation Trust
- [Fire Compliance Works](/contracts/ocds-b5fd17-c85b79c4-8004-49f7-99d5-16c7b3c36a1f): Surrey and Borders Partnership NHS Foundation Trust
- [Cyber Data Resilience](/contracts/ocds-b5fd17-7d8a8e12-c0d5-4b11-9c5f-6f9c00c35ea9): Surrey and Borders Partnership NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2c646057-d545-4a77-b52d-453078e93d88-593585)