Contract award record
Telecare Monitoring System (Software)
Tender value £150,000
Notice details
- Published
- Category
- services
- Buyer region
- South East
- Source
- View official notice
Public buyer and contract winner
Public buyer
Hanover Housing Associationawarded to
Contract winner
Volt Delta InternationalAward value£430,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
CONTRACT AWARD NOTICE
Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: • Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; • Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; • It future proofs the service to enable the service to expand to provide services to 3rd parties.
The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term)