# Registrant Emotional Support Helpline

> A sourced UK public-sector contract award published by Nursing And Midwifery Council.

## Key facts

- Public buyer: [Nursing And Midwifery Council](/buyers/nursing-and-midwifery-council/contract-awards)
- Contract winner: CNLR HORIZONS LIMITED
- Award value: £84,035
- Tender value: £84,035
- Award date: 8 November 2022
- Published: 27 January 2026
- Contract start: 8 November 2022
- Contract end: 10 April 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6a238175-ac1e-45b1-bde8-b55439eea9b7-880902
- OCID: ocds-b5fd17-95b61341-c8b1-4e49-aad3-201072dd7261

## Description

To provide an easily accessible telephone support line where Registrants, involved in our FtP process, can seek independent support, help and advice\. The proposed service should be able to answer calls promptly and be available 24 hours a day, 365 days a year, as required by the NMC and/or client demand\. The model of service delivery should allow for scaling up or down to meet the needs of clients\.

## Related contract awards

- [Office Stationery Supplies](/contracts/ocds-b5fd17-1065696b-fb89-459a-928f-95ceafccba6e): Nursing And Midwifery Council
- [Strategic Support Contract for Technology Delivery Assurance and Operational Risk Review](/contracts/ocds-b5fd17-9597b243-2b8c-44b2-a1e5-267070eecb03): Nursing And Midwifery Council
- [Financials solution for HR & Finance platforms](/contracts/ocds-b5fd17-1ad26e2e-e2f1-4ef4-869d-cbd4622b6481): Nursing And Midwifery Council
- [Staff support](/contracts/ocds-b5fd17-d89199da-9a00-41eb-8574-49b0404260c0): UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6a238175-ac1e-45b1-bde8-b55439eea9b7-880902)