# Strategic Regulatory Advice

> A sourced UK public sector contract award published by OFFICE OF RAIL REGULATION.

## Key facts

- Buyer: [OFFICE OF RAIL REGULATION](/buyers/office-of-rail-regulation/contract-awards)
- Supplier: Fingleton Limited
- Award value: £35,000
- Tender value: £35,000
- Award date: 7 January 2025
- Published: 6 March 2025
- Contract start: 13 December 2024
- Contract end: 14 February 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c2e7b763-f184-48bb-9e44-dc7c5b6fe284-832346
- OCID: ocds-b5fd17-958a1f35-a684-49dc-b694-cdb3bdec3e84

## Description

Specialist support to lead our investigation of how rail industry retail platforms and systems contribute to ticketing irregularities experienced by passengers\.

## Related contract awards

- [Complaints Handling Satisfaction Survey](/contracts/ocds-b5fd17-5eaea1e4-8369-4a8b-80f6-f778fd1ee78c) — OFFICE OF RAIL REGULATION
- [Fare enforcement T&amp;Cs focus groups and call for evidence follow-up interviews](/contracts/ocds-b5fd17-7f2c26e0-2e8b-43b6-893e-651b9cb38669) — OFFICE OF RAIL REGULATION
- [ORR Suite of Contracts](/contracts/ocds-b5fd17-0c47a247-3fd8-476f-92e8-a98fdc6380cf) — OFFICE OF RAIL REGULATION
- [Fare enforcement staff research](/contracts/ocds-b5fd17-d2d07bd8-09aa-4d2f-8a64-25b0c1ca4966) — OFFICE OF RAIL REGULATION
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c2e7b763-f184-48bb-9e44-dc7c5b6fe284-832346)
