# ITS180001 Contact Centre Systems Support

> A sourced UK public sector contract award published by Leeds City Council.

## Key facts

- Buyer: [Leeds City Council](/buyers/leeds-city-council/contract-awards)
- Supplier: [Sabio Ltd](/suppliers/sabio/public-sector-contract-awards)
- Award value: £164,000
- Tender value: £164,000
- Award date: 15 January 2018
- Published: 18 January 2018
- Contract start: 1 April 2018
- Contract end: 31 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: bed518eb-f9da-4772-aad0-2b56dbdd99ae-192287
- OCID: ocds-b5fd17-94fee305-e9ff-4ef9-bdd1-c2209d2163dc

## Description

Support and Maintenance of Council Contact Centre telephony estate

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bed518eb-f9da-4772-aad0-2b56dbdd99ae-192287)
