# UoS/OW/23/24/QTR4/CISCO Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UNIVERSITY OF SALFORD\(THE\)](/buyers/university-of-salford-the/contract-awards)
- Contract winner: [Softcat](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £120,695
- Tender value: £120,695
- Award date: 13 August 2024
- Published: 15 August 2024
- Contract start: 13 August 2024
- Contract end: 13 August 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: bf52e5a1-82e3-4733-8ddf-2ac647982d6f-777692
- OCID: ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8

## Description

The University of Salford is seeking to renew the support contract for their Cisco hardware\. We are actively seeking interested companies that can provide a quotation for the following support Service Level Agreements \(SLAs\)\. • 24x7x4 Parts Only • Cisco Accredited Remote Support via Suppliers Operations Centre • CISCO approved spares and logistics • Parts, logistics and onsite engineering in accordance with SLA \(See 'Inventory'\) • Cisco OEM 3rd line TAC, Firmware and Software entitlement on eligible systems

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bf52e5a1-82e3-4733-8ddf-2ac647982d6f-777692)