# Copilot Adoption Support Services

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [Charterhouse Voice &amp; Data Ltd](/suppliers/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £800,000
- Tender value: £800,000
- Award date: 1 December 2025
- Published: 3 December 2025
- Contract start: 1 December 2025
- Contract end: 31 May 2026
- Stage: awarded
- Procurement category: services
- Notice ID: fed3a8fd-c580-4172-b1df-aa6323f7b595-874597
- OCID: ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612

## Description

Microsoft Copilot Adoption Support Services including use case analysis and training development and delivery\. The contract has a 6 month initial term and an optional 6 month extension\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fed3a8fd-c580-4172-b1df-aa6323f7b595-874597)
