# Back Office Processing of PCNs

> A sourced UK public sector contract award published by North Northamptonshire Council.

## Key facts

- Buyer: [North Northamptonshire Council](/buyers/north-northamptonshire-council/contract-awards)
- Supplier: [Bramble Hub Limited](/suppliers/bramble-hub/public-sector-contract-awards)
- Award value: £309,240
- Tender value: £309,240
- Award date: 31 July 2026
- Published: 8 July 2026
- Contract start: 1 June 2026
- Contract end: 31 May 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 5e202837-4751-4766-8246-641d0d8c4aef-905153
- OCID: ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af

## Description

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices \(PCNs\) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement\. Services include: • Online payments and appeals • Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: • Postal • Telephone • Web Payment methods: • Cheques • Postal orders • Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch • Statutory Notices enclosed and mailed 1st class • Correspondence replies enclosed and mailed 1st class Reports • Standard suite of performance reports published monthly to include financial income statement report Call centre • Operator - manned: Monday to Friday 9:00 to 17:00 • Automated Interactive Voice Response \(IVR touch - tone\) payment engine 24 hours a day, 7 days a week \(optional and where applicable\) Inclusive of all relevant software\. This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef-905153)