Accelerating Service Blueprints and Service Design

Accelerating Service Blueprints and Service Design Via the Digital Outcomes and Specialists 5 (RM1043.7) framework

NS&I requires support from an agency for 3-6 months to create a full suite of validated and robust Service Blueprints.

Throughout the contract, the supplier is expected to collaborate with the NS&I Service Designer (pending recruitment) to produce the blueprints.

At the end of the contract, we require a full set of blueprints to be delivered and all materials and knowledge to be handed over to NS&I.

This is required in order to assist NS&I in the next phase of its Digital Journey.

The supplier must be able to commence work by 21 March 2022.

***This tender is only open to those suppliers shortlisted following the initial opportunity published on the Digital Marketplace and specifically invited by NS&I***.

Please do not participate unless you have been shortlisted.

Additional information: Contract has been awarded via CCS Digital Outcomes framework.

Further details on the opportunity are available here: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/16587