Live
Customer Immersion Programme (2025 - 28)
£135,000
services
Contract Details
- Tender Value
- £135,000
- Stage
- Live
- Published
- Awarded
Timeline
Disclosed
Awarded
Start
End
Description
The Customer Immersion Programme within CPD has responsibility for planning and driving forward customer understanding. Immersion being seen as integral to the HMRC design process. CPD SLT are championing all teams to utilise the insight immersion can bring. We aim to build on the expansion of the immersion programme a senior levels including DDS and DGS. Customer Immersion has been identified as an essential part of the initial approach to building capability, empathy and understanding in our staff.
Related Contracts
From This Buyer
- Dangerous goods safety advisor
£12,000 ·
- Data Centre Exit - Project Management Office Service
£6,000,000 ·
- DWIT - Lot 4 Feed Migration Factory and Additional Capability and Capacity
£10,000,000 ·
- DWIT - Lot 2 Legacy Data Warehouses
£200,000,000 ·
From This Supplier
In This Category
- Taxi and MPV (1-8 seats) Passenger Assistant - Taxi and MPV (1-8 seats) Passenger Assistant
£91,057 ·
- QLT354 2026-08-26 (0900) Leiston - Roman Hill Primary School, Lowestoft (4 seats and a PA) - AWARD
£0 ·
- QBR087 2026-08-26 (0900) Lowestoft / Worlingham - The Woodview Project, Worlingham (6 seats and a PA) - AWARD
£0 ·
- QOC940 2026-08-25 (0900) Lowestoft - Ness Point School, Gt Yarmouth (4 seats) - AWARD
£0 ·
Ref: 395f5c5f-0225-42b1-a327-184e243bdffd-872716 · Sourced from Contracts Finder
View source notice