# Freshservice Subscription

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ipswich Borough Council](/buyers/ipswich-borough-council/contract-awards)
- Contract winner: [Freshworks Inc](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £36,020
- Tender value: £36,020
- Award date: 3 August 2025
- Published: 12 December 2025
- Contract start: 11 August 2025
- Contract end: 11 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: cc3fde82-573c-4b8a-a7e5-5e12a8d936fb-866056
- OCID: ocds-b5fd17-8c11a505-7ccb-4617-887e-d4c3d00b6ac8

## Description

Service Desk platform for users to raise and monitor request forms\.

## Related contract awards

- [Fenn Bright Circle - play equipment](/contracts/ocds-b5fd17-c00e3c24-3b0a-456d-9096-023ee4c57e88): Ipswich Borough Council
- [Ellenbrook open space - play equipment](/contracts/ocds-b5fd17-2a65b2a7-2563-4656-90c4-e37f698ce51d): Ipswich Borough Council
- [Plastic Bins](/contracts/ocds-b5fd17-8678d18e-6119-49c9-ba53-6d5868d3218b): Ipswich Borough Council
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cc3fde82-573c-4b8a-a7e5-5e12a8d936fb-866056)