# DWP Application Performance Monitoring \(APM\) Tooling

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Dynatrace](/contract-winners/dynatrace/public-sector-contract-awards)
- Award value: £4,949,010
- Tender value: £10,976,255
- Award date: 15 December 2020
- Published: 15 February 2024
- Contract start: 31 December 2020
- Contract end: 30 December 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 53c4ff0d-7391-4d5d-869a-c1db02be74e3-723894
- OCID: ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925

## Description

DWP requires a Strategic Application Performance Management \(APM\) tooling capability to allow full stack visibility across all DWP's applications and also Real User Monitoring \(RUM\) allowing knowledge of the applications users experience\. The capability must allow for full stack management of the applications for DWP to have full visibility of how the user population is experiencing a specific digital service provision\. Also including

## Related contract awards

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- [Professional Services to Support the Timms Review - Awarded Contract](/contracts/ocds-b5fd17-c4bdc633-8659-4141-a175-5e6615079bbe): Department for Work and Pensions
- [Jobs and Career Services](/contracts/ocds-b5fd17-c7e0e411-7f80-412c-a162-3837a1f648e7): Department for Work and Pensions
- [Dynatrace Licence Renewal FY25/26 - CAN](/contracts/ocds-b5fd17-bbe13efc-6cdf-4c68-ba0e-a18fbe5895b0): Ministry of Defence
- [HMCTS Application Performance Monitoring \(APM\) Services 2025-2028](/contracts/ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b): Ministry of Justice
- [Dynatrace](/contracts/ocds-b5fd17-45fed92e-e70c-487c-8975-7f38086fb149): Intellectual Property Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3-723894)