# Rent Arrears Case Management Solution

> A sourced UK public sector contract award published by MOAT HOMES LIMITED.

## Key facts

- Buyer: [MOAT HOMES LIMITED](/buyers/moat-homes-limited/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £373,060
- Tender value: £373,060
- Award date: 8 December 2023
- Published: 18 January 2024
- Contract start: 27 February 2024
- Contract end: 26 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 3f3eac87-1902-437c-b674-f2f7057734b4-715377
- OCID: ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e

## Description

Income Management Solution for Moat Homes Limited\. The primary goal of this solution is to optimise income collection, reduce rent arrears, and enhance financial performance while ensuring compliance with relevant data security and privacy regulations\. This is a call-off contract using the G-Cloud 13 framework following the framework guidance for evaluation and selection\. The full service description and other helpful information can be found on the framework using the Platform service ID number: 350058086890151

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3f3eac87-1902-437c-b674-f2f7057734b4-715377)
