# DLUHC Freshservice Pro Ticketing Software and Freshservice Enterprise

> A sourced UK public-sector contract award published by DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES.

## Key facts

- Public buyer: [DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES](/buyers/department-for-levelling-up-housing-and-communities/contract-awards)
- Contract winner: [Freshworks Inc\.](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £121,650
- Tender value: £121,650
- Award date: 23 September 2022
- Published: 12 October 2022
- Contract start: 8 September 2022
- Contract end: 7 September 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 12738760-9ada-444a-b0c5-89f8649e0730-579499
- OCID: ocds-b5fd17-8acae0ac-e584-4b13-b65c-746b802a71b3

## Description

The contract has already been awarded and is being published for transparency purposes\. Licenses for Freshservice Pro and Freshservice Enterprise\.

## Related contract awards

- [SAP Cloud Services](/contracts/ocds-b5fd17-00637c21-4722-433a-a77e-fb879d29987b): DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
- [Administration of the Windrush Day Grant Scheme 2022 - VARIATION Reg 72 1\(c\)](/contracts/ocds-b5fd17-78b0425c-dbb2-4534-930f-730ee2cb3713): DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
- [Provision of office stationery products](/contracts/ocds-b5fd17-3a44b656-a6fa-4bf5-82e8-a8b35f8df4c3): DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/12738760-9ada-444a-b0c5-89f8649e0730-579499)