# GB-Sheffield: Telephony System for SUL Call centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [British Business Bank](/buyers/british-business-bank/contract-awards)
- Contract winner: Vonage Business Limited
- Award value: £28,842
- Tender value: £28,842
- Award date: 27 January 2025
- Published: 29 July 2025
- Contract start: 28 January 2025
- Contract end: 27 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 2ec84af2-956b-4d24-be91-f4c13b0d1746-856521
- OCID: ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b

## Description

NOTE: This notice was updated on 29 July 2025 for the following reason: To increase the contract value by £4,338\.10\.\(Telephony system utilised by Start Up Loans Company\. This contract was procured utilising the internal single tender business case process\)

## Related contract awards

- [GB-Sheffield: Small Business Finance Survey](/contracts/ocds-b5fd17-909058f4-9189-4347-ae7b-654704d118d7): British Business Bank
- [GB-Sheffield: External Audit of British Growth Partnership \(BGP\) Fund](/contracts/ocds-b5fd17-50a61c74-820b-4f8a-a4d2-907586497422): British Business Bank
- [GB-Sheffield: Microsoft](/contracts/ocds-b5fd17-eb52a225-19c3-49f3-b242-aeeb28b38ee1): British Business Bank
- [GB-Sheffield: Customer Experience Contact Centre](/contracts/ocds-b5fd17-75ad3c1b-c823-449c-a359-c5703b603e99): British Business Bank PLC
- [ML2024/022 - Magenta Living Contact Centre and Telephony Project](/contracts/ocds-b5fd17-01d9068a-bf65-4e21-ad48-59db46cab63f): Magenta Living
- [GB-Sheffield: Telephony System](/contracts/ocds-b5fd17-1c2737b3-f6ea-4f53-bea6-1cf7213bf676): Start-Up Loans Company

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746-856521)