Provision of Electronic Care Monitoring System and Associated Services

Leicester City Council are looking to replace their current Electronic Care Monitoring System for a home care provider based across the Leicester area. For our Reablement and Integrated Crisis Response Service (ICRS) service. The current solution is to expire in March 2025, and it has become necessary to consolidate the solution from two separate solutions (Webroster and Access - both supplied by Access) into one which meets service needs and the growing ask on both the Reablement and ICRS team. The solution sought is to work alone and not need to integrate with existing solutions as these will be replaced by the new solution in its entirety.