# GP Patient Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: NHS COMMISSIONING BOARD
- Contract winner: [Ipsos Mori](/contract-winners/ipsos-mori/public-sector-contract-awards)
- Award value: £10,126,812
- Tender value: £10,126,812
- Award date: 13 May 2016
- Published: 6 January 2017
- Contract start: 2 June 2016
- Contract end: 31 July 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 6abbeac4-e995-436e-8738-79ec0c5bf439-123838
- OCID: ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61

## Description

The GP Patient Survey \(GPPS\) seeks the views of over two and a half million people every year about their experience of GP services and NHS dentistry\. It produces an extensive database that can be used by a wide range of stakeholders for developing services and policies to improve patient experience\. The survey is sent out physically to patients in January and July\. This is a very high profile survey, which the Secretary of State, and other DH Ministers have a high level of interest in\. It is the biggest survey of its kind, and is used to collect data on a wide range of issues in addition to its primary focus on GP practices\. The results of the survey are an official statistic, and are used to inform the NHS England\. • The specific requirements for potential suppliers will be to manage and operate the GPPS, including: o Questionnaire Redesign: To review the current survey and ensure the questions reflect priority and patient need \(to ensure relevancy, quality and value\) o Sampling and Cognitive Testing of Questionnaire: Testing of the questionnaire for patient understanding, applicability and reliability etc\. o Fieldwork: Running the survey via post, managing the phone-line and translation survey in 13 languages \(incl\. British Sigh Language\)\. o Data analysis, communications and reporting: To collate, analyse and publish results at a national and local level, and make these available for NHS England and the public\. o Stakeholder management: To manage the telephone helpline services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6abbeac4-e995-436e-8738-79ec0c5bf439-123838)