# Historic Royal Palaces Ticketing System Tender

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Historic Royal Palaces](/buyers/historic-royal-palaces/contract-awards)
- Tender value: £2,000,000
- Published: 19 January 2023
- Planned start: 3 July 2023
- Planned end: 2 July 2028
- Stage: open_tender
- Procurement category: goods
- Notice ID: ba137030-6532-4cd7-926c-8d25c6bb1a9d-607099
- OCID: ocds-b5fd17-8453ff11-17d7-4a12-a560-6aaec09f946c

## Description

Historic Royal Palaces \(HRP\) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years\. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise\. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required\.

## Related contract awards

- [Historic Royal Palaces Ticketing System Tender](/contracts/ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9): Historic Royal Palaces
- [Hillsborough Castle landscape designer framework agreement](/contracts/ocds-b5fd17-9835faca-6a7b-4d24-af3d-70c6a858454c): Historic Royal Palaces

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ba137030-6532-4cd7-926c-8d25c6bb1a9d-607099)