# NECS Phase 2 Waiting Well Central Hub System

> A sourced UK public sector contract award published by NHS Shared Business Services.

## Key facts

- Buyer: [NHS Shared Business Services](/buyers/nhs-shared-business-services/contract-awards)
- Supplier: [Nintex UK Ltd](/suppliers/nintex-uk/public-sector-contract-awards)
- Award value: £60,528
- Tender value: £60,528
- Award date: 25 August 2023
- Published: 20 September 2023
- Contract start: 28 August 2023
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 228aee6e-8c25-41b6-a34a-3a857d5b4f4f-682096
- OCID: ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab

## Description

The Get set for Surgery \(GSFS\), Formerly the Waiting Well, Program and Hub System is a platform designed to improve the patient experience by streamlining the process of managing appointments and communication\. Phase 2 of the system aims to enhance the existing functionality of the Central Hub by introducing new features such as letter templates, appointment booking capabilities, and additional patient data management tools\. The system will now form an End-to-End process for the GSFS program allowing the local hubs to manage their patients that have been referred and are engaged with the service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/228aee6e-8c25-41b6-a34a-3a857d5b4f4f-682096)
