# PAHT - ITSM Software Project

> A sourced UK public sector contract award published by The Princess Alexandra Hospital NHS Trust.

## Key facts

- Buyer: [The Princess Alexandra Hospital NHS Trust](/buyers/princess-alexandra-hospital-nhs-trust/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £574,000
- Tender value: £574,000
- Award date: 31 March 2026
- Published: 13 April 2026
- Contract start: 31 March 2026
- Contract end: 30 March 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 08d5281c-84ce-482e-9e70-be2b5150336d-892624
- OCID: ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0

## Description

Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557\.14 Framework\.

## Related contract awards

- [PAHT - Board Portal](/contracts/ocds-b5fd17-a4b700fc-9685-41a2-abfa-3062c193e1e2) — The Princess Alexandra Hospital NHS Trust
- [PAHT - ITU Rear Store Room And Lobby Works](/contracts/ocds-b5fd17-62ce09ad-b9e1-4d5d-875f-e28a39d014d5) — The Princess Alexandra Hospital NHS Trust
- [PAHT - ITU Dirty Utility Refurbishment](/contracts/ocds-b5fd17-321415b1-2fe9-4bf1-a2b5-079db2455bb3) — The Princess Alexandra Hospital NHS Trust
- [PAHT - Neonatal Software - Badgernet](/contracts/ocds-b5fd17-4440ebc5-b8bc-4fcb-9d4f-4a8a2507ea7e) — The Princess Alexandra Hospital NHS Trust
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [Service Desk Software - Knowledge Services & Library](/contracts/ocds-b5fd17-ec49b4e9-3b4c-4d47-bb9b-d75d5672bb85) — NHS England
- [CA18374 - Kirklees College - Vending Machines](/contracts/ocds-b5fd17-d2435ff5-f177-48b2-a030-685e87285f36) — Kirklees College
- [RA360101 - CONSTRUCTION OF NEW OFFICE SPACE](/contracts/ocds-b5fd17-c8b011dd-bfaf-4a3b-8cef-51a5e5dc1190) — Betsi Cadwaladr University Health Board
- [ORT0173 CCTV RIS 3 Telent](/contracts/ocds-b5fd17-6083ef6d-0a21-4407-a444-1bfdf9360140) — National Highways Limited
- [ORT0173 CCTV RIS 3 SWARCO](/contracts/ocds-b5fd17-b121134c-1e16-4a21-acd2-2746f4a6e2f7) — National Highways Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08d5281c-84ce-482e-9e70-be2b5150336d-892624)