# Case Management System

> A sourced UK public sector contract award published by Post Office Limited.

## Key facts

- Buyer: [Post Office Limited](/buyers/post-office-limited/contract-awards)
- Supplier: [Altia Solutions Ltd](/suppliers/altia-solutions/public-sector-contract-awards)
- Award value: £169,278
- Tender value: £169,278
- Award date: 15 February 2024
- Published: 13 June 2024
- Contract start: 22 February 2024
- Contract end: 21 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: d0129f62-8152-4d0b-8dff-bbe48d191dd3-758904
- OCID: ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8

## Description

The Assurance and Complex Investigation team is a relatively new function within Post Office which has been created to provide a criminal/complex investigation capability for POL while ensuring that the mistakes of the past are not repeated\. Central to this objective is the ability to manage and control investigations using a modern fit for purpose case management system which delivers fully auditable functionality\. This is for the provision of an electronic case management system to be operated by the Assurance &amp; Complex Investigation team for the management of POL's investigations\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d0129f62-8152-4d0b-8dff-bbe48d191dd3-758904)
