# ICT Service Desk Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MEDWAY COUNCIL](/buyers/medway-council/contract-awards)
- Contract winner: TOPdesk
- Award value: £147,660
- Tender value: £150,000
- Award date: 1 April 2016
- Published: 18 November 2016
- Contract start: 1 April 2016
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: fde52ca6-4ac0-423f-b181-b08503b5d129-92567
- OCID: ocds-b5fd17-8123116c-adc9-11e6-9901-0019b9f3037b

## Description

Medway Council wishes to select and appoint a suitable Contractor and invites contractors to submit a quotation to meet the Council's requirements set out in Appendix A-Specification - Hosted or Appendix A-Specification - On Premise of this Invitation to Quote \(ITQ\)\. Note that it is Medway's requirement to \(as practicably possible\) ask contractors fund the project evenly over the initial contract term\. Contractors can bid for either the hosted or on-premise models or both models should they choose depending on the product set\. The Contract is anticipated to commence upon 15th September 2015 and will on a pay as you go annual basis unless terminated in accordance with the Conditions of Contract\. Contractors should ensure that the payment for the business model proposed

## Related contract awards

- [Provision of an Assessment Bed Service](/contracts/ocds-b5fd17-ba0939b7-7217-424e-a0b0-a8389c878280): Medway Council
- [GB-Chatham: TPPL Medway Council NEPO HGV Lot 2 - 46 x RCVs \(20302\)](/contracts/ocds-b5fd17-a2798e0b-29e9-4468-acdb-83f45e70bd05): Medway Council
- [Support to Live at Home Services](/contracts/ocds-b5fd17-01b96ec3-ee75-4b2c-8587-22f34534e3cb): Medway Council
- [Service Desk System](/contracts/ocds-b5fd17-ee7f9b7e-f8f5-454f-b63c-dd676e4659d4): Dorset County Hospital NHS Foundation Trust
- [CA5475 - DN Colleges - ITT for an IT Service Management Tool](/contracts/ocds-b5fd17-0a5f670b-edcf-4af9-8b58-0bd0b72dac50): Doncaster College

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fde52ca6-4ac0-423f-b181-b08503b5d129-92567)
