# Contact Centre Telephony Platform

> A sourced UK public sector contract award published by Southampton City Council.

## Key facts

- Buyer: [Southampton City Council](/buyers/southampton-city-council/contract-awards)
- Supplier: [Content Guru Limited](/suppliers/content-guru/public-sector-contract-awards)
- Award value: £548,818
- Tender value: £548,818
- Award date: 18 December 2024
- Published: 19 December 2024
- Contract start: 21 December 2024
- Contract end: 20 December 2027
- Stage: awarded
- Procurement category: services
- Notice ID: e5d7872d-b2d4-4bab-b48b-f1e721bb85c2-812397
- OCID: ocds-b5fd17-80442e35-9055-4d1f-8420-489024ee1fdf

## Description

Re procurement of a contact centre telephony platform

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e5d7872d-b2d4-4bab-b48b-f1e721bb85c2-812397)
