# Contact Centre and One Stop Shop Management

> A sourced UK public-sector contract award published by Doncaster MBC.

## Key facts

- Public buyer: Doncaster MBC
- Contract winner: [Netcall Telecom](/contract-winners/netcall-telecom/public-sector-contract-awards)
- Award value: £500,000
- Tender value: £200,000
- Award date: 23 April 2019
- Published: 9 May 2019
- Contract start: 1 May 2019
- Contract end: 30 April 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 128aa785-171f-40c4-b60e-9d1058f7387b-288545
- OCID: ocds-b5fd17-7fbe55e3-a85d-417c-9007-b1aeee72aa3c

## Description

A solution that incorporates Call Centre Management and a One Stop Shop Queue Management\.

## Related contract awards

- [Website Design](/contracts/ocds-b5fd17-e5b4ea50-97b5-4156-969e-528aae79e085): Doncaster MBC
- [Chappell Drive Markets Road Resurfacing](/contracts/ocds-b5fd17-24713ef7-958a-491c-9fe2-0fe7673d168e): Doncaster MBC
- [Framework Agreement for the Specialist Surface Treatment Works Yorkshire Highway Alliance Contract KMCHS-346](/contracts/ocds-b5fd17-d33c2185-a855-4a8d-b32e-f2624d3327ee): Doncaster MBC

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/128aa785-171f-40c4-b60e-9d1058f7387b-288545)