Provision of Support and Maintenance Services for Access to Digital Evidence (A2DE)

The Ministry of Justice would like to procure support and maintenance provisions to deliver Access to Digital Evidence (A2DE) services across the HMPPS estate. The contract will include a one-time update of hardware including laptops and workstations to the required HMPPS technical specification, packaging and delivery of those assets and ongoing technical support to assist the Access to Digital Evidence (A2DE) team in responding to tickets raised by staff across HMPPS. The contract was awarded to the supplier due to the supplier owning the Intellectual Property Rights (IPR) of the operating system that was previously procured in HMPPS, meaning that in this case, competition was absent.