# CONTRACT FOR A FAULT RECTIFICATION, BREAK-FIX SUPPORT SERVICE FOR GATESHEAD COUNCIL'S NEXSAN AND QUANTUM SCALAR BACK-UP DATA TARGET DEVICES

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [GATESHEAD COUNCIL](/buyers/gateshead-council/contract-awards)
- Contract winner: Service Express Europe Limited
- Award value: £32,666
- Tender value: £32,666
- Award date: 27 March 2024
- Published: 16 April 2024
- Contract start: 1 April 2024
- Contract end: 27 November 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 9f570c73-2b88-4e56-9771-8937bd622f2d-741453
- OCID: ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2

## Description

A fault rectification, break-fix support service for the Council's current Nexsan and Quantum Scalar back-up data target devices providing on-site support including: Fault analysis & identification of hardware required to fix the issue, on-site device repair service at any required Gateshead Council site and the supply, installation and configuration of all spare parts that are required to resolve the fault\(s\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9f570c73-2b88-4e56-9771-8937bd622f2d-741453)