# OOH Call Handling & Telecare Monitoring Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Futures Housing Group](/buyers/futures-housing-group/contract-awards)
- Published: 10 March 2020
- Planned start: 24 June 2020
- Planned end: 23 June 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: fa08cb60-852b-4788-82ca-b819f7b3c1b8-348764
- OCID: ocds-b5fd17-7ce1f42e-3252-4769-a682-3a5ee4a3231e

## Description

Futures Housing Group is looking to appoint a provider to manage our Out of Hours Call Handling & Telecare Response Call Monitoring Service for a period of 3 years with the option to extend for a further 2 years\. This Tender has two Lots to consider as described below:Lot 1 Work Stream OOH & Call Monitoring ServiceLot 2 Work Stream Warden Call Monitoring Service

## Related contract awards

- [FHPP00077- Out of Hours Call Handling Services](/contracts/ocds-b5fd17-ed7eece9-86f5-4830-9196-049fb2a1cbd2): Futures Housing Group
- [FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys](/contracts/ocds-b5fd17-ae48359a-dfb7-42c8-8215-2bf53cea877b): Futures Housing Group
- [Statutory Servciing & Maintenance for Stairlifts & Hoist](/contracts/ocds-b5fd17-dea97ae8-c9d7-4234-a9b7-bff9704fe70f): Futures Housing Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa08cb60-852b-4788-82ca-b819f7b3c1b8-348764)