# IT Service Management \(ITSM\) Platform

> A sourced UK public sector contract award published by Police, Fire and Crime Commissioner for Northamptonshire.

## Key facts

- Buyer: [Police, Fire and Crime Commissioner for Northamptonshire](/buyers/police-fire-and-crime-commissioner-for-northamptonshire/contract-awards)
- Supplier: [Alemba Limited](/suppliers/alemba/public-sector-contract-awards)
- Award value: £317,260
- Tender value: £317,260
- Award date: 20 January 2025
- Published: 4 March 2026
- Contract start: 31 March 2025
- Contract end: 30 March 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 7fb2667f-0d0b-4f28-b5c4-3d2c7d546ff0-887131
- OCID: ocds-b5fd17-7ba259e0-f47e-499b-b86a-0d9dce5e6eda

## Description

The Provision of IT Service Management \(ITSM\) Platform for Northamptonshire Police and Northamptonshire Fire and Rescue Authority\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7fb2667f-0d0b-4f28-b5c4-3d2c7d546ff0-887131)
