# Independent Complaints Reviewer for Investment Round 2018-22

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Arts Council England](/buyers/the-arts-council-england/contract-awards)
- Contract winner: Verita Consultancy Ltd
- Award value: £134,000
- Tender value: £134,000
- Award date: 20 March 2017
- Published: 18 August 2017
- Contract start: 1 June 2017
- Contract end: 31 March 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 84a41099-29e8-43c9-9891-644cb5c8a25e-166834
- OCID: ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9

## Description

This procurement opportunity covers the provision of an independent complaints review service for stage 2 complaints about how Arts Council England treated applicants/applications to the National Portfolio Investment Programme 2018-22\. The independent complaints review service will be available to complainants whose complaints have progressed through stage 1 but who remain dissatisfied with Arts Council England's response to their complaint\. Additional information: Documents are available via the Bravo Solutions e-tendering platform\. URL given below\. All bids must be submitted through this portal\. Maximum contract value excludes VAT\. The maximum contract value including VAT must not exceed £2,700,000

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- [Records Management Audit Services](/contracts/ocds-b5fd17-eded3d5a-aa94-4a4e-a3f0-e9be66d0b0bf): NURSING AND MIDWIFERY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/84a41099-29e8-43c9-9891-644cb5c8a25e-166834)