# Buses Customer Experience Training

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: Steps - Drama, Learning, Development Ltd
- Award value: £2,389,600
- Tender value: £2,389,600
- Award date: 16 February 2016
- Published: 18 November 2016
- Contract start: 16 February 2016
- Contract end: 15 February 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 797965e4-3418-4bb3-8ec3-a2b51b31e936-92058
- OCID: ocds-b5fd17-7acad62c-adc9-11e6-9901-0019b9f3037b

## Description

Design and delivery of customer experience training for bus drivers and garage staff\.

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- [Electricity supply for the GLA Estate](/contracts/ocds-b5fd17-06e8e3f1-3bfc-47c7-885e-3bcdfc714735): TRANSPORT FOR LONDON
- [ENG Task 435b - A13 Handback Services](/contracts/ocds-b5fd17-de6a749c-e049-4ad2-a014-351c6cc55ca8): TRANSPORT FOR LONDON
- [PPMCS Task 21 - Estimating Support Services](/contracts/ocds-b5fd17-bfbbf8b0-d5cb-4d28-854f-740cb581f702): TRANSPORT FOR LONDON
- [Leadership Training for Hybrid Working](/contracts/ocds-b5fd17-3623cbe4-a5c5-48cc-ba66-212e6cb5b4f6): OFCOM

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/797965e4-3418-4bb3-8ec3-a2b51b31e936-92058)