# Historic Royal Palaces Ticketing System Tender

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Historic Royal Palaces](/buyers/historic-royal-palaces/contract-awards)
- Contract winner: Expian Ltd
- Award value: £2,500,000
- Tender value: £2,500,000
- Award date: 20 September 2023
- Published: 21 September 2023
- Contract start: 2 October 2023
- Contract end: 2 July 2028
- Stage: awarded
- Procurement category: goods
- Notice ID: afae1ae3-5c0c-4896-b3f3-835307525b06-682386
- OCID: ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9

## Description

Historic Royal Palaces \(HRP\) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years\. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise\. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required\.

## Related contract awards

- [Hillsborough Castle landscape designer framework agreement](/contracts/ocds-b5fd17-9835faca-6a7b-4d24-af3d-70c6a858454c): Historic Royal Palaces

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/afae1ae3-5c0c-4896-b3f3-835307525b06-682386)