# Overseas Debt Collection

> A sourced UK public sector contract award published by Student Loans Company.

## Key facts

- Buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Tender value: £2,500,000
- Published: 24 August 2026
- Contract start: 1 April 2019
- Contract end: 31 March 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: eb3e3c1a-6018-492f-90e0-86e1c60951dd-911882
- OCID: ocds-b5fd17-7a644f94-d72e-409b-8191-5133664da2e3

## Description

Modification Notice Original description: SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas\. As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS\. SLC is interested in innovative approaches and strategies that will maximise the number of quality contacts, which in turn will facilitate the achievement of the objectives of the activity\. The key objectives are •to collect ICR debt and/or •to complete customer documentation \(OVFA\) to confirm the customers' current circumstances\. Description of the modifications Extension of the contract for 3 months to finalise transition to the new supplier, new termination date 31/03/2026\. No change in value Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor: This is to manage customers with an existing payment arrangements to transition to SLC and reduce the risk of the arrangement breaking down\.

## Related contract awards

- [Childcare Grant Payment Services](/contracts/ocds-b5fd17-0225b3de-c452-477c-9482-dd068cebf117) — Student Loans Company
- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2) — Student Loans Company
- [GB-Glasgow: Lifelong Learning Entitlement \(LLE\) Systems Integrator Services](/contracts/ocds-b5fd17-d830c850-50d4-43ba-879c-36c8731ab84d) — Student Loans Company
- [GB-Glasgow: PRM to Planner](/contracts/ocds-b5fd17-14e9c283-3781-4aa5-8e54-b0818fb31b41) — Student Loans Company
- [Tourism Campaign 2027 - Video Agency tender](/contracts/ocds-b5fd17-a08bea07-7b5c-4c91-afbd-77c605e14093) — North York Moors National Park
- [National Trust NI - Lead Consultant, Carrick-a-Rede capital works Infrastructure Project](/contracts/ocds-b5fd17-8faa70c6-04a4-4f1e-9ad6-dea1042d6186) — THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY
- [RA359860 - H0926 GPhC Practice Assessment](/contracts/ocds-b5fd17-44b167e7-d4a4-4596-84ac-f2c5b366c1bc) — NHS Wales Shared Services Partnership \(NWSSP\)
- [Strengthening Carbon Market Readiness and Article 6 Operationalisation in Cameroon](/contracts/ocds-b5fd17-d7504def-9d38-4b6d-8406-f9889eb4a4b6) — PALLADIUM INTERNATIONAL LIMITED
- [DN782194 EPC Surveys \(Direct Award\)](/contracts/ocds-b5fd17-a9cba2b0-2c95-41d4-8bf6-3b678d7f321c) — London Borough of Hackney
- [MRWA Food Waste Prevention campaign 26/27](/contracts/ocds-b5fd17-d0751a7a-92c1-46ca-a009-a08b92e39f84) — Merseyside Waste Disposal Authority
- [5-year maintenance contract for Karl Storz stack systems \(26 items\)](/contracts/ocds-b5fd17-32db329b-fe7b-469d-8277-91e367b98845) — North West Anglia NHS Foundation Trust
- [S303-Mainstream Taxi -Humphrey Perkins](/contracts/ocds-b5fd17-2fcd9597-3945-4314-ad77-ea2eb2d8d1a8) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb3e3c1a-6018-492f-90e0-86e1c60951dd-911882)
